The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 5 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I am happy to create a custom piece for you, based in my style and materials. Please feel free to contact me with details and I will be happy to make your dream jewel come true.
✦ GOLD FILLED ✦
✧ Warm water and a soft cloth are the best thing you can do to maintain the beauty of your jewelry. Jewelry polishing cloths work great and are non-abrasive. For a deeper, occasional cleaning, a drop of dish soap on a toothbrush will return its luster.
✧ Salt water and chlorine in swimming pools take their toll on all fine jewelry.
✦ GOLD PLATED ✦
The finish of plated metals is expected to fade with use and/or over time depending on your own body chemistry, how often you wear it and your activities while wearing the jewelry. Avoid any contact with liquids and chemicals (hair spray, lotions, pool water, etc.). Store your jewelry in an air-tight container away from sunlight and gently wipe with a dry cloth after wearing.
Our jewels come gift-wrapped and ready to give. You can choose from:
- an organic cotton jewelry bag perfect to keep your jewels when you are not using them.
- an eco-friendly box, beautifully decorated.
If you have a special preference, please let us know by adding a note when completing your purchase.
STANDARD shipping times:
Spain: 1-5 business days
Europe: 5-15 business days
USA, Canada and Australia: 5-20 business days
Rest of world: 10-30 business days.
EXPRESS shipping times:
Europe: 2 to 5 business days
USA, Canada and Australia: 3 to 5 business days
Rest of the world: 3 to 7 business days
Timings are given as an estimation. Delays due to weather, customs or other factors are beyond my control.
Spain- Orders above 30€- CODE FREESPAIN
Rest of world- Orders above 100€- CODE FREESHIPPING
If you are interested in selling our pieces at your retail shop, do not hesitate to contact us!